Agentic SOC
We help security teams use AI to investigate faster, with humans in control
OUR APPROACH
AI That Stays Accountable
AI agents gather the context before an analyst opens the case.
Related activity, who owns the asset, past behavior, and exposure are pulled automatically across tools, so analysts step in where judgment is needed.
Every single action stays inside agreed permissions and approval limits, with human oversight throughout and a complete audit trail produced automatically.
Key Deliverables
YOUR TRUSTED PARTNER
Pilot to Production
Scope of Work
- Readiness Assessment: Workflows, Data & Governance
- Detection Clean-Up & Data Foundations
- Guardrail & Approval Design
- Controlled Pilot With Human Oversight
- Audit Evidence & Approval Trails
- Prompt Injection Risk Controls
- Ownership Handover, Training & Documentation
Key Deliverables
Triage & Enrichment
Asset ownership, identity history, and recent activity gathered automatically, so analysts spend less time collecting evidence
Investigation Support
Multiple systems queried in parallel to build incident timelines faster and more consistently
Cross-Tool Correlation
Signals from SIEM, endpoints, cloud, and identity joined up where they would otherwise sit apart
Guided Response
Response steps prepared for a person to approve, never carried out without explicit sign-off
SOME THOUGHTS FROM US
Insights & Resources
Explore how your Pega can progress from established workflows to governed agentic capabilities through modernization, AI, and continuous evolution
How do you prove control in an agentic SOC? Explore the evidence, approval, and oversight records organizations need to support audit-ready AI-driven security operations.
NETbuilder joins CrowdStrike's first regional Project QuiltWorks cohort, bringing frontier AI risk remediation expertise to the U.S. and Canada.
Pega Infinity ’26 brings AI agents into the workflows that already run your business, creating new opportunities to automate work, support employees, and resolve customer requests
Learn how organizations can introduce agentic SOC capabilities safely. Explore governance, workflows, and controls for moving AI-driven security operations from pilot to production
Big news from the labb team. We have partnered with LiveKit to bring Cara, our agentic customer service platform, to Pega workflows everywhere.
What does agentic SOC triage look like in practice? Explore how alerts evolve into evidence-driven investigations and how workflows change without removing analyst oversight
Pega has awarded labb its prestigious Modernization Specialization in recognition of our experience, expertise, and dedication to helping clients modernize their legacy Pega estates
AI-driven SOC workflows depend on strong data foundations. Learn why AI won’t fix bad data and how security engineering teams can prepare for reliable agentic investigations.
Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.
Explore what agentic automation with Pega could look like in practice, from automating tasks and supporting employees to orchestrating people, agents, workflows, and enterprise systems
The first wave of enterprise AI has reached a plateau, what's the answer? Agentic enterprise. Learn how AI automation can
Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.
Is alert fatigue really about volume, or fragmented workflows? Explore how tool sprawl drives SOC fatigue and how agentic SOC approaches help redesign investigations.
Implementing faster processing and improved case management to enhance lending operations
Helping an enterprise client modernize ERP systems to enable flexibility, scalability, and faster adaptation to change
Improving the collection processes across a multi-brand banking organization
The Constellation UI architecture is an essential Pega upgrade that will boost performance and future-proof your Pega platform, learn how in our guide to modernization
Many agentic SOC initiatives stall after pilot. Learn how security leaders can introduce AI-driven security operations with governance, control, and confidence.
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Free white paper
Agentic SOC in the Enterprise
A practical, governance-first blueprint for moving agentic SOC from pilot to production