Managed Services

I WANT TO BE ABLE TO ENHANCE MY IN-HOUSE IT TEAM WITH ALWAYS AVAILABLE, ON SHORE TECHNICAL EXPERTISE

NETbuilder's managed IT services ensures that your critical IT infrastructure operates efficiently, allowing your IT staff to focus on running your business. NETbuilder offers a range of IT services from a fully managed IT service with support, maintenance and management for all of your IT infrastructure with defined SLAs to a 3rd line support option to augment your in-house team.

We are ISO 27001, 9001 and 14001 certified and maintain a 24/7/365 onshore service desk.

Thinking of outsourcing IT management? Here are some advantages:

1. Cost savings

By outsourcing your cloud managed services, you control and reduce costly network maintenance costs. Staffing a full-time IT department is expensive and often unnecessary for small to medium-sized businesses with simple networks. Outsourcing to a managed services provider like NETbuilder can save you thousands each year on the cost of an in-house IT department.

2. Predictable, recurring monthly costs

You decide how much you’re willing to pay for IT services and have a consistent monthly bill. With a fixed monthly service plan that’s customized to fit your needs or budget, you optimize the amount you pay for IT support.

3. Future-proofed technology

Migrating to a cloud environment is the first step in future-proofing your data centre. Next, you’ll need make the latest technology and services available to your business.

By hiring an in-house IT staff, your IT personnel will have to spend company time training when a new technology or required upgrade gets released. Cloud technicians are already prepared, trained and ready to manage the latest technology.

4. Custom and integrated service

NETbuilder's managed service provision is flexible and we are happy to design a bespoke solution to suit you and your business needs and budget. These solutions may include security protection, network monitoring or the setup of a new service area.

5. Robust infrastructure

Cloud MSPs like NETbuilder offer a robust network infrastructure with 24/7 management. Depending on the service agreement, we can monitor and scan the network for patch requirements security, and more. Managed service providers can also integrate existing business practices and policies to manage your network to coincide with your organizational goals.

6. Coverage on all service levels

Cloud service providers offer better control over service levels, performance and maintenance. With a comprehensive service-level agreement, your business gains service continuity. The longer you work with a cloud managed services provider like NETbuilder, the more familiar they become with your network, leading to faster issue response times.

7. Disaster recovery

Services are the lifeline of a cloud managed service provider. NETbuilder has designed countless networks and data centres with proven redundancy and resiliency to maintain business continuity. With cloud managed services, your data will be safe and secured across all cloud services and applications. In the event of a disaster, your business and operations can continue with minimal downtime.

8. Fast response times

Your businesses can expect quick response times through enterprise-level monitoring and remote cloud services. NETbuilder can access, monitor and repair virtually any network issue remotely. If you must resolve an issue locally, a technician should be dispatched within the same business day.

9. Vendor interfacing

When vendor-specific service issues arise, cloud managed service providers take care of contacting third-party vendors to resolve them. NETbuilder understands the technical questions to ask when communicating issues with cloud vendors including Microsoft and Amazon. At NETbuilder, we are committed to helping businesses leverage custom cloud solutions to control costs and automate critical processes. As a cloud managed services provider, we set up, manage and protect your cloud environment so you can focus on growing your business.

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