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Consulting

Consulting

Consulting at a fixed price and outcome, built to leave your team stronger

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OUR APPROACH

From Blueprint to Delivery

Three beliefs shape our consulting: insourcing, capability building, and measurable outcomes.

Most engagements begin with a blueprint: an assessment of where you are today, an operating model for the future, and a phased roadmap.

Every engagement is scoped and priced before it starts, and each is designed so your reliance on us falls over time.

Key Deliverables

Current State Assessment

A documented picture of your current security or observability posture, covering data flows, gaps, and risk

Target Operating Model

A clear future design that sets out who owns what across your teams

Phased Roadmap

Prioritized actions that balance quick wins with long-term capability, so you see real results sooner

Governance Framework

Standards and guardrails that hold up under audit and tie investment to measurable value

Governance as a Service

Ongoing advisory oversight, regular assurance check-ins, or a fully managed governance board, whichever suits you best

Capability Mapping

A clear view of tool overlap, gaps, and hidden value, showing where investment will count most

Center of Excellence

Expert guidance, operating models, and performance metrics to build or strengthen your own center of excellence

YOUR TRUSTED PARTNER

Advisory & Strategy

Scope of Work

  • Current State, Data Flow & Risk Assessment
  • Future Operating Model Design
  • Phased Roadmap With Quick Wins
  • Governance Framework & Guardrails
  • Capability Mapping & Tool Rationalization
  • Center of Excellence Enablement
  • Platform Value Measurement & Reporting

Key Deliverables

Current State Assessment

A documented picture of your current security or observability posture, covering data flows, gaps, and risk

Target Operating Model

A clear future design that sets out who owns what across your teams

Phased Roadmap

Prioritized actions that balance quick wins with long-term capability, so you see real results sooner

Governance Framework

Standards and guardrails that hold up under audit and tie investment to measurable value

FIXED PORTFOLIO

Fixed Price, Fixed Term, Fixed Outcome

Our FIXED portfolio gives you a predefined cost, a clearly scoped timeline, and guaranteed results tied to agreed goals. Choose the type that matches where you are, and know exactly what you get, and when.

Activation

Activations

Rapid platform launch

  • Platform configuration
  • Telemetry ingestion setup
  • Dashboards and alerts
Discuss With an Expert

Implementation

Implementations

Design to handover

  • Platform migration
  • Custom data onboarding
  • Knowledge transfer
Discuss With an Expert

Health Check

Health Checks

Targeted deployment review

  • Performance assessment
  • Rule tuning audit
  • Actionable recommendations
Discuss With an Expert
SOME THOUGHTS FROM US

Insights & Resources

View all
From Established to Agentic: Understanding the Pega Modernization Journey

From Established to Agentic: Understanding the Pega Modernization Journey

Explore how your Pega can progress from established workflows to governed agentic capabilities through modernization, AI, and continuous evolution
A futuristic cyber security illustration showing a neon blue shield on a black background. Designed to symbolise the topic of the blog: Audit-Ready Agentic SOC: This is the Evidence You’ll Need

Audit-Ready Agentic SOC: This is the Evidence You’ll Need

How do you prove control in an agentic SOC? Explore the evidence, approval, and oversight records organizations need to support audit-ready AI-driven security operations.
Strength in Numbers: NETbuilder Joins CrowdStrike's Project QuiltWorks

Strength in Numbers: NETbuilder Joins CrowdStrike’s Project QuiltWorks

NETbuilder joins CrowdStrike's first regional Project QuiltWorks cohort, bringing frontier AI risk remediation expertise to the U.S. and Canada.

What Pega Infinity ’26 Unlocks for Your Organization

Pega Infinity ’26 brings AI agents into the workflows that already run your business, creating new opportunities to automate work, support employees, and resolve customer requests
Executive Brief: Agentic SOC in the Enterprise

Executive Brief: Agentic SOC in the Enterprise

Learn how organizations can introduce agentic SOC capabilities safely. Explore governance, workflows, and controls for moving AI-driven security operations from pilot to production

Your Pega Workflows Can Now Hold a Conversation: labb Partners with LiveKit

Big news from the labb team. We have partnered with LiveKit to bring Cara, our agentic customer service platform, to Pega workflows everywhere.
a futuristic tech illustration showing a glowing neon sphere with a mess of dots drifting downwards into it and four neat lines of dots channelling out of the bottom. Designed to symbolise the topic of the blog: What Agentic Triage Actually Looks Like

What Agentic Triage Actually Looks Like

What does agentic SOC triage look like in practice? Explore how alerts evolve into evidence-driven investigations and how workflows change without removing analyst oversight

Labb Achieves Pega Modernization Specialization

Pega has awarded labb its prestigious Modernization Specialization in recognition of our experience, expertise, and dedication to helping clients modernize their legacy Pega estates
Futuristic image of electrical impulses travelling through a digital filter. One side is red, the other side is blue. It is supposed to symbolise that what you get out of an Agentic SOC is only as good as the data you put in.

AI Won’t Fix Bad Data: The AI-Ready Data Checklist

AI-driven SOC workflows depend on strong data foundations. Learn why AI won’t fix bad data and how security engineering teams can prepare for reliable agentic investigations.
A group of cyclists standing in a line in front of a mountain range, triumphant after a gruelling team ride.

Our Team Rides the Italian Lakes for Médecins Sans Frontières

Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.

What Does Agentic Automation with Pega Look Like?

Explore what agentic automation with Pega could look like in practice, from automating tasks and supporting employees to orchestrating people, agents, workflows, and enterprise systems
The Agentic Enterprise: From Automated Conversation to Automated Resolution

The Agentic Enterprise: From Automated Conversation to Automated Resolution

The first wave of enterprise AI has reached a plateau, what's the answer? Agentic enterprise. Learn how AI automation can

Executive Brief: Agentic Self-Service – The Future of Customer Service Automation 

Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.
Futuristic tech illustration showing a blue glowing shield being consumed by red noise. It is supposed to illustrate the effects of alert fatigue.

Alert Fatigue: Is It Really About Volume or Tool Sprawl?

Is alert fatigue really about volume, or fragmented workflows? Explore how tool sprawl drives SOC fatigue and how agentic SOC approaches help redesign investigations.

Shawbrook Bank: Transforming Lending Operations

Implementing faster processing and improved case management to enhance lending operations

Wrapping Agility Around Enterprise Resource Planning (ERP) Systems

Helping an enterprise client modernize ERP systems to enable flexibility, scalability, and faster adaptation to change

Transforming Collections Management

Improving the collection processes across a multi-brand banking organization

How to Boost Pega Performance with Constellation

The Constellation UI architecture is an essential Pega upgrade that will boost performance and future-proof your Pega platform, learn how in our guide to modernization
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Agentic SOC: How to Move Safely from Pilot to Production

Many agentic SOC initiatives stall after pilot. Learn how security leaders can introduce AI-driven security operations with governance, control, and confidence.

Improving HR Processes with Pega

A case study on automation & innovation

ASN Bank: Customer Service Digital Transformation

Streamlined customer service with a unified, scalable digital platform

Shawbrook Bank: Modernizing Customer Services in ISA Journeys

Enhanced Customer Experiences with Pega

How to Meet Digital Accessibility and Security Standards with Pega Constellation

Accessibility and security in digital applications are no longer an optional extra, they are now a necessity. Here’s how Pega’s Constellation can help make sure you’re compliant.

Customer Due Diligence & Lifecycle Management

Enhancing Efficiency, Compliance, and Integration in a Multi-Brand Banking Environment

ASN Bank: Streamlining Appointment Management

A Pega-Powered Solution for ASN Bank

Free buyers’ guide

The SIEM Migration Buyers' Guide 2025

Essential insights into the costs, risks and overall value of moving to a modern SIEM

Download the Guide
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