STRATEGIC SOLUTIONS
Platform Capability
Whether you need more capacity on your ServiceNow program or more value from the platform you already own, we can help. Choose extra engineering capacity, hands-on consulting, or both, and we shape each engagement around your goals and your existing estate.
ServiceNow Academy
We supply trained, ready-to-work ServiceNow engineers in cohorts, so your programs can scale without relying on scarce senior hires
Timeline: 3 – 6 weeks
Key Benefits
ServiceNow Consulting
We deliver workflow automation and hands-on platform consulting on your existing ServiceNow estate, at a fixed price and outcome
Timeline: 3 – 6 weeks
Key Benefits
Book a Consultation
Get in touch with our friendly team for a no-obligation chat about how we can help you get more from ServiceNow.
Timeline: 3 – 6 weeks
What to Expect
Bespoke AI Development
Custom-built AI solutions tailored to your specific business requirements, from proof-of-concept to production deployment.
Key deliverables
System Integration Services
Data-driven identification of high-value automation opportunities across your operations with prioritisation framework and ROI projections.
Approach: API-first design
Key deliverables
SOLUTIONS BUILT AROUND YOU
Why Choose Our Services
We build ServiceNow capability that lasts. Our engineers arrive trained and ready to work in your teams, our consulting is scoped and priced before any work begins, and you can employ them directly when the engagement ends.
We Design
Design thinking is a client-centered approach focused on delivering outcomes. It begins with understanding the client’s goals and challenges, followed by defining the problem statement. Through ideation, prototyping, and iterative testing, solutions are refined based on client feedback. This iterative process ensures the outcomes are meaningful and aligned with the client’s needs.
We Deliver
We adopt agile delivery to prioritize client outcomes. Collaborating closely with our clients, we gain a deep understanding of their requirements and goals. By effectively coordinating multiple agile teams, we ensure efficient delivery and cross-team collaboration. We value transparency, open communication, and frequent client interactions for feedback and adjustments. This iterative and client-centric approach allows us to deliver high-quality software solutions that meet evolving needs and drive long-term client success.
We Enable
Enablement is a crucial part of our services. We transfer experts to clients as full-time employees, engage in co-development or co-production with existing client teams to up-skill them on the platforms they run, and provide comprehensive training services. This empowers clients to draw on our expertise, enhance their capabilities, and achieve sustainable success in their digital transformation journey.
We Support
Our extensive range of services covers every aspect, from strategic management to meticulous optimization and ongoing maintenance of your applications. With a proactive approach, we constantly evaluate your platform estate, recommending and implementing new concepts and processes to continuously enhance your applications. By partnering with NETbuilder, you can focus on driving your business forward, knowing that you have a reliable partner by your side in the dynamic digital landscape.
FINANCIAL SERVICES case study
Shawbrook Bank: Modernizing Customer Services in ISA Journeys
Shawbrook Bank enhanced its customer experience for ISA journeys by deploying a unified agent desktop, consolidating data from multiple systems
30%
reduction in manual tasks
25%
reduction in outsourced CSRs
80%
of tasks performed in Pega
