Platform Consulting & Operationalization
We get your observability platform live and working, all at one fixed price
OUR APPROACH
Fixed Price. Fixed Outcome.
Work follows our fixed price, fixed term, fixed outcome model.
An Activation gets a new platform or capability up and running quickly. An Implementation takes a solution from design through deployment and handover.
A Health Check reviews what you run and tells you what to fix. Whichever you choose, we share our knowledge throughout.
Key Deliverables
YOUR TRUSTED PARTNER
Three Engagement Types
Scope of Work
- Platform Activation, Configuration & Data Onboarding
- Data Ingestion Layer Setup
- Core Use Case Implementation
- Dashboard & Alert Creation
- Observability Stack & Cloud Migration
- Service Tree & Business Service Mapping
- Health Checks, Audits & Training
Key Deliverables
Configured Live Platform
Your platform or capability configured and live, with the data ingestion layer set up alongside it
Working Dashboards
Your key use cases built, with the dashboards and alerts to match them
Migration Delivery
Observability stack migrations, custom data onboarding, complex pipeline configuration, cloud integration, and business service mapping
Training & Documentation
Training and documentation delivered during the engagement, so your team can run the platform
SOME THOUGHTS FROM US
Insights & Resources
Explore how your Pega can progress from established workflows to governed agentic capabilities through modernization, AI, and continuous evolution
How do you prove control in an agentic SOC? Explore the evidence, approval, and oversight records organizations need to support audit-ready AI-driven security operations.
NETbuilder joins CrowdStrike's first regional Project QuiltWorks cohort, bringing frontier AI risk remediation expertise to the U.S. and Canada.
Pega Infinity ’26 brings AI agents into the workflows that already run your business, creating new opportunities to automate work, support employees, and resolve customer requests
Learn how organizations can introduce agentic SOC capabilities safely. Explore governance, workflows, and controls for moving AI-driven security operations from pilot to production
Big news from the labb team. We have partnered with LiveKit to bring Cara, our agentic customer service platform, to Pega workflows everywhere.
What does agentic SOC triage look like in practice? Explore how alerts evolve into evidence-driven investigations and how workflows change without removing analyst oversight
Pega has awarded labb its prestigious Modernization Specialization in recognition of our experience, expertise, and dedication to helping clients modernize their legacy Pega estates
AI-driven SOC workflows depend on strong data foundations. Learn why AI won’t fix bad data and how security engineering teams can prepare for reliable agentic investigations.
Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.
Explore what agentic automation with Pega could look like in practice, from automating tasks and supporting employees to orchestrating people, agents, workflows, and enterprise systems
The first wave of enterprise AI has reached a plateau, what's the answer? Agentic enterprise. Learn how AI automation can
Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.
Is alert fatigue really about volume, or fragmented workflows? Explore how tool sprawl drives SOC fatigue and how agentic SOC approaches help redesign investigations.
Implementing faster processing and improved case management to enhance lending operations
Helping an enterprise client modernize ERP systems to enable flexibility, scalability, and faster adaptation to change
Improving the collection processes across a multi-brand banking organization
The Constellation UI architecture is an essential Pega upgrade that will boost performance and future-proof your Pega platform, learn how in our guide to modernization
Many agentic SOC initiatives stall after pilot. Learn how security leaders can introduce AI-driven security operations with governance, control, and confidence.
A case study on automation & innovation
Streamlined customer service with a unified, scalable digital platform
Enhanced Customer Experiences with Pega
Accessibility and security in digital applications are no longer an optional extra, they are now a necessity. Here’s how Pega’s Constellation can help make sure you’re compliant.
Enhancing Efficiency, Compliance, and Integration in a Multi-Brand Banking Environment
A Pega-Powered Solution for ASN Bank
Free executive guide
Unlocking Observability with Cribl
From logs to leverage: a strategic guide for platform and security leaders