News, Views & Expert Insight

Explore how your Pega can progress from established workflows to governed agentic capabilities through modernization, AI, and continuous evolution

How do you prove control in an agentic SOC? Explore the evidence, approval, and oversight records organizations need to support audit-ready AI-driven security operations.

Pega Infinity ’26 brings AI agents into the workflows that already run your business, creating new opportunities to automate work, support employees, and resolve customer requests

Learn how organizations can introduce agentic SOC capabilities safely. Explore governance, workflows, and controls for moving AI-driven security operations from pilot to production

Big news from the labb team. We have partnered with LiveKit to bring Cara, our agentic customer service platform, to Pega workflows everywhere.

What does agentic SOC triage look like in practice? Explore how alerts evolve into evidence-driven investigations and how workflows change without removing analyst oversight

Pega has awarded labb its prestigious Modernization Specialization in recognition of our experience, expertise, and dedication to helping clients modernize their legacy Pega estates

AI-driven SOC workflows depend on strong data foundations. Learn why AI won’t fix bad data and how security engineering teams can prepare for reliable agentic investigations.

Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.

Explore what agentic automation with Pega could look like in practice, from automating tasks and supporting employees to orchestrating people, agents, workflows, and enterprise systems