News, Views & Expert Insight

Big news from the labb team. We have partnered with LiveKit to bring Cara, our agentic customer service platform, to Pega workflows everywhere.

What does agentic SOC triage look like in practice? Explore how alerts evolve into evidence-driven investigations and how workflows change without removing analyst oversight

Pega has awarded labb its prestigious Modernization Specialization in recognition of our experience, expertise, and dedication to helping clients modernize their legacy Pega estates

AI-driven SOC workflows depend on strong data foundations. Learn why AI won’t fix bad data and how security engineering teams can prepare for reliable agentic investigations.

Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.

Explore what agentic automation with Pega could look like in practice, from automating tasks and supporting employees to orchestrating people, agents, workflows, and enterprise systems

The first wave of enterprise AI has reached a plateau, what's the answer? Agentic enterprise. Learn how AI automation can

Boost productivity and creativity across your full customer journey with Pega GenAI™. Lean into rapid, AI-driven innovation to adapt instantly with enterprise-ready governance and flexibility built in.

Is alert fatigue really about volume, or fragmented workflows? Explore how tool sprawl drives SOC fatigue and how agentic SOC approaches help redesign investigations.

The Constellation UI architecture is an essential Pega upgrade that will boost performance and future-proof your Pega platform, learn how in our guide to modernization