STRATEGIC SOLUTIONS

Operational Insight

Our observability services take you from telemetry to insight. We get platforms live on Dynatrace, Splunk, Datadog, or Elastic, control what data reaches them and what it costs, and can run the whole function until you take it on yourself.

Platform Consulting & Operationalization

We get your observability platform live and delivering, from activation and dashboards through migration, all at one fixed price

Timeline: 3 – 6 weeks

Key Benefits

Fixed Price and Outcome
Working Dashboards
Migration Delivery
Training Included

Managed Observability

We build and run your observability function to agreed service levels, then hand it over to you when you are ready

Timeline: 3 – 6 weeks

Key Benefits

Bespoke Team
Agreed Service Levels
Embedded Knowledge
Optional Transfer

Telemetry Pipeline Management

We control what data reaches your SIEM or observability platform, cutting ingest volume and cost before it hits your license

Timeline: 3 – 6 weeks

Key Deliverables

Working Pipeline
Data Onboarding
Reduction Targets
Custom Functions

Book a Consultation

Get in touch with our friendly team for a no-obligation chat about how we can make your data work harder.

Timeline: 3 – 6 weeks

What to Expect

Impartial Advice
Unrivalled expertise
PROFESSIONAL SERVICE
MINIMAL JARGON

Bespoke AI Development

Custom-built AI solutions tailored to your specific business requirements, from proof-of-concept to production deployment.

Approach: Agile methodology

Key deliverables

System Integration Services

Data-driven identification of high-value automation opportunities across your operations with prioritisation framework and ROI projections.

Approach: API-first design

Key deliverables

SOLUTIONS BUILT AROUND YOU

Why Choose Our Services

We possess deep knowledge of many platforms, including Dynatrace, Splunk, Datadog, Elastic, and Cribl, and have been named Cribl’s three-time Global Professional Services Partner of the Year. From activation to a managed function, we make your data work harder and hand over when ready.

Design thinking is a client-centered approach focused on delivering outcomes. It begins with understanding the client’s goals and challenges, followed by defining the problem statement. Through ideation, prototyping, and iterative testing, solutions are refined based on client feedback. This iterative process ensures the outcomes are meaningful and aligned with the client’s needs.

We adopt agile delivery to prioritize client outcomes. Collaborating closely with our clients, we gain a deep understanding of their requirements and goals. By effectively coordinating multiple agile teams, we ensure efficient delivery and cross-team collaboration. We value transparency, open communication, and frequent client interactions for feedback and adjustments. This iterative and client-centric approach allows us to deliver high-quality software solutions that meet evolving needs and drive long-term client success.

Enablement is a crucial part of our services. We transfer experts to clients as full-time employees, engage in co-development or co-production with existing client teams to up-skill them on the platforms they run, and provide comprehensive training services. This empowers clients to draw on our expertise, enhance their capabilities, and achieve sustainable success in their digital transformation journey.

Our extensive range of services covers every aspect, from strategic management to meticulous optimization and ongoing maintenance of your applications. With a proactive approach, we constantly evaluate your platform estate, recommending and implementing new concepts and processes to continuously enhance your applications. By partnering with NETbuilder, you can focus on driving your business forward, knowing that you have a reliable partner by your side in the dynamic digital landscape.

TRUSTED BY

FINANCIAL SERVICES case study

Shawbrook Bank: Modernizing Customer Services in ISA Journeys

Shawbrook Bank enhanced its customer experience for ISA journeys by deploying a unified agent desktop, consolidating data from multiple systems

30%

reduction in manual tasks

25%

reduction in outsourced CSRs

80%

of tasks performed in Pega

40%

Efficiency gain

6 months

To deployment

Enterprise

Scale