We understand all of the technical and creative challenges that you face to deliver Digital initiatives.
Our experience shows that digital brands can positively change people's lives and innovate faster than the competition. They achieve this by analysing every conversation to understand their audience and gain customer intelligence, by operating more and more as data-driven businesses, and by delivering compelling and personalised experiences, in realtime, across every channel. And it is with no doubts that today’s ‘customer experience’ ultimately describes how we interact and relate to a brand through in-store, online, on mobile, through social networks, and in broad terms, through the brand’s overall creative campaign work.
That is why, over the years, we have developed strong expertise in Customer Experience, Content Marketing, Ecommerce and Big Data, underpinned by long-lasting partnerships with leading industry product vendors and wrapped within a dedicated business unit that now encompasses all technology, media and marketing capabilities that enable us to deliver full digital transformation programs and service excellence for our clients.
Technology is in our DNA and is the glue that holds it all together. Combining the best of IT skills and industry-standard software and application delivery capabilities, our digital technology practice enables the delivery of a broad range of IT solutions.
Media is our growing offering and is a blend of creative and content capabilities, extending our technology offering with a focus on media distribution through the addition of editorialist and artistic skills to create the best user experience and personalised digital campaigns for our customers. Our methodology ensures the user experience and solution delivery streams are aligned, with an approach underpinned by a customer-first view that enables us to focus on what is essential and eliminate duplication of effort and the need for re-work between the UX and technology phases, thus increasing solution capability and reducing overall cost.
Marketing is a combination of technology and media capabilities put together to enable the delivery of complex digital transformation programs, initiatives, and marketing and advertising activities delivered through digital channels such as search engines, websites, social media, email etc.
Web Content Management (WCM) is the backbone of an effective web experience management strategy. Customers have too many options, short attention spans, and expect to get what they need from your website in a matter of seconds. We provide an all-encompassing offering to stand up a central platform for WCM with all the necessary features to start small, yet still go far in delivering innovative web experiences. The solution focuses on enabling enterprise businesses to consume, operationalise and manage their web content platforms.
Continuously iterate and optimize the customer experience using data. We enable you to take control of the customer journey at every stage, providing relevant, personalized communications that move the customer from one stage to the next and increase the life-time value of the customer to the organization.
Successful shopping experiences are achieved when the right content is presented at the right time through the customer’s journey. NB Digital provides solutions that tie together content creation, management and delivery across all devices and channels to create a seamless experience from discovery to purchase.
We have a growing global presence with offices across the UK, France and USA. Below you can find our key locations for Consulting, Sales, Digital, Delivery and our Service Desk.
84 Eccleston Square
Tel: 0203 948 1394
95 Queens Road
7 Beecham Court
Pemberton Business Park
Tel: 0845 680 2083